Introduction to Information Retrieval

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O carte destul de interesanta pentru cei ce vor sa stie cum e construit Google si Yandex.

Cartea este free for all.

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Red Hat Reference Architecture Series

Pentru cei interesati, cit si pentru cei ce nu au ce studia. Articole legate de SAP, IBM DB2 si Oracle 10g in mediul virtual RHEL.

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Most used support/helpdesk/ticket systems

In order to streamline support requests and better serve the clients, most web-based businesses utilize a support/helpdesk/ticket system. Below is a quote from Wikipedia about this type of sytems:

The helpdesk software can often be an extremely beneficial tool when used to find, analyze, and eliminate common problems in an organization’s computing environment. There . . . → Read More: Most used support/helpdesk/ticket systems

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